What can I expect from my first session?

The first appointment will be an intake session where you provide background information and so that the therapist / provider can get to know you better. You will have a chance to ask questions about the process. From there, both will decide if they feel like it is a good fit, and the therapist / provider will help you to determine the appropriate frequency to best serve your needs.

How long are sessions and what frequency?

Sessions are available in either 25-minute or 50 to 52-minute lengths. Your therapist can offer longer sessions and will discuss pricing options. Frequency will depend on the individual’s needs.

How are online sessions held?

Your provider will send you an invite to a zoom meeting for an online session.

What is your pricing?

We currently only are accepting private pay clients but are working towards accepting all major insurances. Please reach out for more information regarding private pay pricing, sliding scale or with any questions on insurance.

What insurance do you accept?

At this time, we have therapists in network with Blue Cross Blue Shield, Health Partners, Medical Assistance/MA, Medicare, UCare, Medica, United Health Care (UHC), Optum, UMR, UBH, UHC PMAP, Medica PMAP and ATENA. We are out of network with all other insurance providers. Please check your out-of-network benefit coverage if not in covered networks.

If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), we are able to accept payments using the cards provided by your health insurer.

What form of payments do you accept?

Cash, Check, Credit Cards and Debt Cards are all acceptable forms of payment. Payment is due at time of service.

What is your cancellation policy?

A 24-hour notice is required for all cancelled or rescheduled appointments, otherwise the full cost of the session will be charged.

Where are you located?

We have a physical location in Lake Elmo, MN. We can serve all residents within the state of Minnesota. Sessions can be either in person, telehealth or both. The physical office is accessible.